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Return Policy
· Custom designs are non-refundable.
· Shipping charges are non-refundable.
· Any standard item that is purchased from our website can
be returned for a full refund, less 20% restocking fee or
exchanged within 7 days of receipt.
Rose petals are non-refundable. We cut the petals ourselves and
the roses can not be used/resold after doing so.
· Returned items must be packed carefully and shipped in
original packing boxes or similar quality.
· It must arrive to us in good condition. No crushed flowers.
No missing flowers.
· If your flowers are returned to us in used or poor condition,
we will not issue a refund.
Shipping Time
· Please allow 2-4 weeks for Standard Shipping
· Rush shipping takes 3-7 business days or less (please
email or call us for specifics)
· International shipping is a flat $35. Please allow 3-4 weeks
for International Shipping
· Custom designs are non-refundable.
· Shipping charges are non-refundable.
· Any standard item that is purchased from our website can
be returned for a full refund, less 20% restocking fee or
exchanged within 7 days of receipt.
Rose petals are non-refundable. We cut the petals ourselves and
the roses can not be used/resold after doing so.
· Returned items must be packed carefully and shipped in
original packing boxes or similar quality.
· It must arrive to us in good condition. No crushed flowers.
No missing flowers.
· If your flowers are returned to us in used or poor condition,
we will not issue a refund.
Shipping Time
· Please allow 2-4 weeks for Standard Shipping
· Rush shipping takes 3-7 business days or less (please
email or call us for specifics)
· International shipping is a flat $35. Please allow 3-4 weeks
for International Shipping
Contact Us
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Please phone us if you do not
get a response through email.
We get so much spam mail, it
is very hard to get our emails.
Please use the email at the
bottom of the home page.
Thank you
get a response through email.
We get so much spam mail, it
is very hard to get our emails.
Please use the email at the
bottom of the home page.
Thank you